AV tips for avoiding embarrassment & tears at your next event

In a former life one of our key account managers organised business conferences for the institute she worked for at the time. This is a story she related once about one of her events:

“One year, we decided to use a new venue for our annual conference that was ideally suited for weddings, but that had not had much to do with running business conferences. On the morning of the conference, when the tech guy arrived, he came without a cable long enough to attach the projector, in the middle of the room, to the laptop on the podium. This meant our presenters would not be able to have the laptop on stage with them. To add to this, we had no way to run the laptop sound through the room speakers! An